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Statement of Support – SSL Certificates

Please review the full Statement of Support to learn more about available support for additional products and services.


  • Purchasing or renewing SSL Certificates
  • Explaining SSL certificates features and benefits
  • Installing your GoDaddy SSL on GoDaddy shared hosting for primary domains (not including command line or Tomcat SSL installations)
  • Providing Resources/Explaining installation of a GoDaddy SSL Certificate on GoDaddy shared hosting for add-on domains1
  • Validating your SSL certificate
  • Resending SSL validation emails
  • Resolving common name conflicts
  • Diagnosing SSL web browser errors
  • Explaining how to modify your zone file for secure sites

Not Supported:

  • Exporting SSL certificates to be used on multiple servers
  • Installing an GoDaddy SSL certificate on third-party servers1
  • Installing a GoDaddy SSL Certificate on GoDaddy shared hosting for add-on domains1
  • Installing third-party SSL certificates
  • Generating a CSR on third-party servers1
  • Generating a CSR on virtual and dedicated servers1
  • Training about HTML, PHP, or JavaScript
  1. There's an Expert Service for that.

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