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iPhone: Set up email

This article is specific to Business Email. If you have a different type of email, please see Office 365 iPhone instructions, or Workspace email iPhone instructions.

You can set up your new Business Email account on your iPhone's native Mail app.

  1. Go to Go to Settings Settings.
  2. Scroll down, and tap Mail.
    Tap Mail
  3. Tap Accounts.
    Tap Accounts
  4. Tap Add Account.
    Tap Add Account
  5. Tap Other.
    Tap Other
  6. Tap Add Mail Account.
    Tap Add Mail Account
  7. Complete the following fields:
    Field What to enter
    Name The display name that you want to show to others, when they receive your emails
    Email Your full Business Email address
    Password Your Business Email password
    Description A reference for yourself about which account this is. No one else sees this, except for you.
    Enter email account details
  8. Tap Next.
  9. Make sure IMAP is selected. Your Name, Email, and Description should be filled in from your previous entries. Complete the following fields:
    Field What to enter
    Incoming Mail Server; Host Name The correct incoming server address for your region, shown here
    Incoming Mail Server; User Name Your full Business Email address
    Incoming Mail Server; Password Your Business Email password
    Outgoing Mail Server; Host Name The correct outgoing server address for your region, shown here
    Outgoing Mail Server; User Name Your full Business Email address
    Outgoing Mail Server; Password Your Business Email password

    Note: Even though the Outgoing Mail Server says Optional, you must enter all details for your email to work correctly.

    Enter more email account details
  10. Tap Next. Your iPhone will work on verifying your settings. This may take several minutes.
  11. Select the apps you want to use with this email account. You must at least select Mail.
    Select the apps you want to use
  12. Tap Save.

Next step

  • Open your Mail app, and send yourself a test message to make sure everything is set up correctly.

More info


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